OUR STAFF
Feel the warmth of our hospitality
At MSC Cruises it is our aim to provide you with a service full of warmth and friendliness. Our staff training programmes ensure we know how to look after our guests with the right amount of respect and discretion. Whether we are bringing you drinks, preparing your food, or answering any questions you may have, we will do our best to be helpful. You will find our staff to be spontaneous and natural so you can relax and enjoy every single moment of your holiday, safe in the knowledge you are in good hands.
Comfort first
• A high staff per guest ratio, ensures an effective high quality service on board
• Our multilingual staff deliver information in languages most widely-recognised by our guests
• Our problem solving attitude, provides attentive and quick solutions to any request
masters
From 2006 until 2011 he followed the building of new constructions in the Saint Nazaire shipyard as Safety Officer. On 2011 he was promoted as Staff Captain and he was also involved in the start-up of MSC Divina and MSC Preziosa. In 2016 he became Master.
He graduated from the Nautical institute Francesco Caracciolo in 1983 and immediately after proceeded to work on cargo ships with rank of Deckhand and then moved up in different ranks. In 1996 he was promoted First Officer.
Captain Battinelli joined MSC after twenty years of experience with the cruise industry. Despite his prestigious career, Stefano underwent a month of training before becoming the MSC Orchestra Master in December 2017. Master Battinelli has a wide experience in New Building and has been in charge of various classes of ships.
After obtaining his Nautical diploma in 1988, Captain Benini commenced his maritime career by serving in the Italian Navy. In 1990, he transitioned to the cruise sector, joining his first cruise ship as a Deck Officer.
He rose through the ranks and assumed his first command in 2006. From 2015 to 2017 he held the role of Fleet Captain of a major cruise company. In February 2024, he brought his wealth of experience to MSC Cruises, assuming the position of Master.
His professional journey started in 2002 on the MSC Melody, as Junior Deck Cadet. After some time with MSC Medlog in Antwerp, he continued his development on MSC Cruises ships undertaking various responsibilities, until the role of Safety Officer in the 2012. In 2016 he was promoted to the position of Staff Captain, and in 2022 he was in Doha to support the World cup project. In July 2023 he has been promoted Master of MSC Musica.
Captain Alessandro Galotto graduated from the Nautical Academy in 1977. After graduating he undertook his first role on board a cruise ship by serving as a Deck Cadet.
From here he climbed the ranks earning a wealth of experience in many roles. He achieved his first command in 1996. He joined MSC Cruises in January 2024.
Captain Paparo attended Nino Bixio Nautical Institute in Sorrento, and during his summer holidays he joined cargo vessels to enrich his skills. Once graduated in 1997, he started to work on ferry vessels as Deck Cadet, until 2002 when he joined the cruise industry. In 2008 he was promoted First Officer, and ten years later he reached the role of Master. He is well proficient with new generation Azimuthal propulsion vessels, as well as conventional systems vessel. Captain Paparo joined MSC Cruises in 2022, after twenty years of experience in the cruise industry.
In 2007, he was given the command of MSC Melody, his first cruise ship, and is now in his sixth sailing period with MSC Cruises. Master Pinto has commanded various ships in the Lirica Class as well as MSC Melody, including the voyage of her attack by pirates, when his prompt skills secured the safety of all guests and crew.
He graduated from the Maritime University in Gdynia, Poland 1989, when he started his career on cargo vessels. In 1995 he moved to passenger ships and served in few cruising companies up to the position of Staff Captain.
In 2019 he joined MSC Cruises and took command of MSC Armonia. Captain Piotr has experience also on azimuthal propulsion.
In 2000 he was promoted to Master of MSC Monterey and after MSC Cargo ships, where he remained until 2004 after a total of 6 embarks. In 2004 he chose to permanently command passenger ships and in 2010 he was given the command of MSC Splendida.
He has commanded all classes of the MSC Cruises' fleet.
Captain Romano has led ships in the Lirica and Musica classes as well as MSC Melody.
He started his career on 1999 in MSC cargo ships while he was still studying at Nautical Institute in Piano di Sorrento, Italy. Since then, he continued to work for MSC cargo division until reaching the rank of Chief Officer. In 2010, he then moved to the MSC cruise division as Second Officer on the MSC Orchestra. Since then, he continued his career as First Officer, Safety Officer, Staff Captain roles and then promoted to Captain on MSC Divina in 2022.
Captain Sagani is a fourth generation ship captain. On completion of his studies at the Nautical Institute in his hometown Trieste, he joined the Italian Navy and served on a Mine-Hunter during the first Gulf War in 1990. After the Navy, he started his career on cargo vessels and in 1995 he joined the cruise industry.
He quickly climbed the ranks and was promoted to Captain in 2007, since then he has been in command of many different classes of passengers ships, cruising many different itineraries around the world. Most recently, he was assigned to the newbuilding team and took delivery as Master of some new constructions from the Fincantieri shipyard. He has joined the MSC Cruises family after 27 years of experience in the Cruise industry.
From 2003 until 2008 he was involved in the Mega Yacht Industry. In 2012 he came back to the Cruise Industry.
From 2003 to 2005 he followed the construction projects in the Saint Nazaire shipyard. In 2009 he was promoted to Staff Captain, and finally Master in 2018.
